Crazy situation: Customer responsible for translation

[Trina Pearce]

My company has decided that we will not translate our docs. Our
customers will be responsible. 

So now, our doc team is faced with the task of determining what type of
files to provide our customers with so they can have the documentation
translated.

 

Currently, our delivered English documentation is via PDFs.

 

Has anyone run into this issue before? If so, what type of files to you
provide to your customer in order for them to translate?

 

For several reasons, as you can imagine, our team doesn't want to hand
over the source Frame files to the customer. 

 

Thanks,

Trina

 

 



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