Podcasts for Customer Support

[Marc Bryant]

Very interesting concept. It makes for great marketing as well.
 
Microsoft and some other companies (apple) do this in a round-about way by having developers/designers podcast/blog their products.


----- Original Message ----
From: Sean Wheller <sean at inwords.co.za>
To: TECHWR-L <techwr-l at lists.techwr-l.com>
Sent: Saturday, August 12, 2006 6:47:25 AM
Subject: Podcasts for Customer Support


Is anyone using Podcasts and Podcasting as a medium to transfer knowledge to 
end users?

I have just added a blog about this on my website 
[http://www.seanwheller.co.za] and would be delighted to hear peoples 
thoughts on how this medium can be applied in technical communications.


-- 
Ask me about the Monkey.

Sean Wheller
Technical Author
sean at inwords.co.za
+27-84-854-9408
http://www.inwords.co.za
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