Multiple Licenses, multiple flavors of help

[Kevin McGowan]

All...

I'm in a bit of trouble, and need the sage advice of you experts. :)

My product has been relatively simple in terms of licensing. We had two: you 
could buy either or both, and our doc set (composed of FrameMaker-built 
PDFs, and CHMs) suited that situation nicely.

With our latest release, our product introduced 5 different licenses, and 
the doc set is already suffering. Due to some R&D confusion (and the fact 
that I'm now the only writer on the team), the licenses are not clearly 
defined throughout the doc set. If you have license A, you open the docs and 
you will see information for license B, C, D, and E, even though it doesn't 
apply to you.

I need to develop a help system that will allow me to simply include/exclude 
information based on the license triggers in the UI. And of course, I need 
to build it relatively quickly, because we've got another big release coming 
up for January, and they're introducing at least one more license option.

I need something that I can set up fast, because I'm one person (though I 
will hopefully be getting another writer soon!).

BTW, our product is web-based, so just about any HTML/XML system could work, 
but I need to pick a tool/process.

Any thoughts would be most appreciated, as I try to sort out how to move 
forward.

Kevin

_________________________________________________________________
Watch music videos on Sympatico / MSN Video! 
http://video.msn.com/v/en-ca/v.htm?t=c317&f=38/81&p=ENCAmusic_ENCAvideos