Multiple Licenses, multiple flavors of help

[Elizabeth J Allen]

Why don't you use the conditional text feature in FrameMaker?

Elizabeth
--
Elizabeth J. Allen
Technical Writing, Editing, and Consulting
Samurai Consulting Inc.
eja at samurai.com


On 5-Jul-06, at 1:19 PM, Kevin McGowan wrote:

> All...
>
> I'm in a bit of trouble, and need the sage advice of you experts. :)
>
> My product has been relatively simple in terms of licensing. We had  
> two: you could buy either or both, and our doc set (composed of  
> FrameMaker-built PDFs, and CHMs) suited that situation nicely.
>
> With our latest release, our product introduced 5 different  
> licenses, and the doc set is already suffering. Due to some R&D  
> confusion (and the fact that I'm now the only writer on the team),  
> the licenses are not clearly defined throughout the doc set. If you  
> have license A, you open the docs and you will see information for  
> license B, C, D, and E, even though it doesn't apply to you.
>
> I need to develop a help system that will allow me to simply  
> include/exclude information based on the license triggers in the  
> UI. And of course, I need to build it relatively quickly, because  
> we've got another big release coming up for January, and they're  
> introducing at least one more license option.
>
> I need something that I can set up fast, because I'm one person  
> (though I will hopefully be getting another writer soon!).
>
> BTW, our product is web-based, so just about any HTML/XML system  
> could work, but I need to pick a tool/process.
>
> Any thoughts would be most appreciated, as I try to sort out how to  
> move forward.
>
> Kevin
>
> _________________________________________________________________
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