Guidelines for Key Words

[Janice Gelb]

CapDev Communications wrote:
> This might seem like a simple matter, but I am wondering if anyone on this
> list has had experience with protocols or guidelines for assigning key 
> words
> to documents. I am working with a group of document owners who have had a
> rather frustrating experience with a database that was supposed to
> facilitate document retrieval via key word searches. The document owners
> were given no guidance and the results were poor. We are now migrating to a
> new document management system, and I believe that some guidelines for the
> document owners would be very helpful.
> 

I'd suggest developing a list of standard key words
with definitions and guidelines for usage developed
by and given to all document owners. Might also help
to provide it as a link on the search page.

-- Janice

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Janice Gelb          | The only connection Sun has with
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"These are my opinions.  If they were the Biblical
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