word or rtf

[Keith Hansen]

Someone wrote:
 
<<I think actually they keep adding more features so people will have to
keep slogging through the morass longer and will be too busy searching
for answers to collectively cry out in protest.>>

It's the same defensive tactic that politicians use:  

* If you have just one problem (or, in the case of politicians, one
scandal), people will be able to focus on it and clobber you.  

* But if you hit them with a new problem each day, no one will be able
to focus on any one problem for too long.  They will forget the old
problem to deal with the new problem.

Works for politicians; works for Microsoft....

Keith