Customizing TOCs

[Beth Agnew]

$$$Ka-ching! There is a way to do this, if the customer has funds for 
development. If you are getting paid the same amount for customization 
as for the usual, that would be a problem. I am sure it will take some 
time to determine the best way to meet this customer's needs. I just 
hope you (or your company) bills for it. That way you can pay a 
developer to figure out the how so all you have to do is implement it. 
Crass, I know, but if there is no compelling reason for this change 
other than "the customer wants it" then make sure it gets properly funded.

Sharon O'Neill wrote:
> I have a customer who wants me to create a different online help system from the usual ones. 
-- 
Beth Agnew
Catch the Buzz: http://bethbuzz.blogspot.com
STC Presentation archived at:
http://www.301url.com/podcasting

Professor, Technical Communication
Seneca College of Applied Arts & Technology
Toronto, ON 416.491.5050 x3133
http://www.tinyurl.com/83u5u