user feedback was 5 users in a room

Carrie Baker carriebak at gmail.com
Mon Nov 13 00:25:44 MST 2006


This is near to a question I was planning to ask, so I will jump on
the bandwaggon.

I would like to prepare a feedback form for our user guides.

Are there such forms online that I could look at.
What sort of things could I ask?

(our marketing oriented boss likes to make forms with questions like
"To what extent is the documentation helpful to you" and you have to
circle a number from one to five to signify the extent of helpfulness.

I would like to have some real feedback to see how to make things even
better for the users.
Thanks

______________________________________________________

If you were at a meeting with five of your users, and
you were given an opportunity to ask one question to
solicit feedback from them about product
documentation, what one open-ended question would you
ask?
_________________________________________


-- 
Carrie Baker
carriebak at gmail.com



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