5 Users in a Room

[Kevin Amery]

"What can we do to help you use our product?"

Remember that, as far as the users are concerned, the manuals, help, etc.
are secondary. They're concerned with using the product, and the
documentation is just there to help them do that.

-- 
Until next time...

Kevin Amery

On 11/13/06, John Rosberg <jrosberg at interwoven.com> wrote:
>
> "What's the one thing we could do to increase the usefulness of our
> documentation and help?"
>
> -----Original Message-----
> From: M. Palmieri [mailto:mailinfodd-wrt at yahoo.com]
> Sent: Friday, November 10, 2006 5:21 PM
> To: techwr-l at lists.techwr-l.com
> Subject: 5 Users in a Room
>
> If you were at a meeting with five of your users, and
> you were given an opportunity to ask one question to
> solicit feedback from them about product
> documentation, what one open-ended question would you
> ask?
>
> --Marie
>
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