Accessing CHMs via Networks

[Keith Hansen]

A while back, Dana wrote the following regarding CHM files:

<<... if your customers need to access the CHM via a network, you may
want to look at some other output format (such as "NetHelp" or "WebHelp"
-- name and functionality vary depending upon your tool). For reference,
see Microsoft KB
896358 http://support.microsoft.com/kb/896358>>

Has accessing CHMs via networks been a significant problem for any of
you? How did you overcome it? 

At this point, I'm debating whether to use a CHM or WebHelp for my
project. I would prefer to use the CHM (only one file to distribute).
However, if the user had problems accessing the CHM, WebHelp would be a
viable alternative.

Just want to canvass the opinions out there... Thanks!

Keith