Policies & procedures

[Chris Blanc]

> I'm trying to figure out if my experience of writing administrators' guides is relevant to writing policies and procedures, or if I'll be totally out of the running for this job.
>
> If you've written documentation for software/hardware as well as policies and procedures, how would you describe the differences between these two areas?

In software documentation, you are describing how the user can do a
certain function, with ambiguity as to how they approach it. With
policies and procedures, you are describing approach, and assuming
method will be a product of the skillsets users have. It's the same
skill, but different vocabulary, and a different approach. You seem to
think fast on your feet, so it will probably be fun.

-- 
Literature and Technical writing
http://www.chrisblanc.com/blog/