A Good Response to "No One Reads the Help Anyway"

[McLauchlan, Kevin]

About Help and Google having things in common, Bill Swallow replied 


> I was about to disagree with #3 until I saw #4. ;-)
> 
> But come on, who doesn't want to see a stupid YouTube video while
> looking for useful info? ;-)
[...]
Hardly anybody, I'm sure. It's the 999 even-less-charming YouTube videos
that you run into first...
Strangely, YouTube hardly ever contains anything relevant to what I
might be searching for.
Feature proposal for Google. They're already watching what we search, so
why not flag obviously bad search technique and toss up a big splash
page with big letters "You need help!"  Then in smaller text, "The
pattern of your activity suggests that you are not just intentionally
wandering aimlessly; rather you are searching... badly. If that's not
the case, click this button to tell us where to get off. If you are
struggling to find something that you need, click here for the
interactive tutorial on how to search efficiently." 

Kevin

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