A Good Response to "No One Reads the Help Anyway"

[Dan Goldstein]

What's wrong with drop-down and expanding text? Did your users find it
annoying or difficult to follow?

> -----Original Message-----
> From: McLauchlan, Kevin
> Sent: Monday, December 17, 2007 9:28 AM
> To: techwr-l at lists.techwr-l.com
> Subject: RE: A Good Response to "No One Reads the Help Anyway"
> 
> ... Because you'd need to understand why you were making 
> a choice, I'd have to either explain the next bunch of 
> options right there on the page (which can get tedious if 
> you're just looking for _your_ next step), or I'd have to 
> have the thing bristling with links, or I'd have the page 
> be 90%+ of dropdown and expanding text...
> 

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