Approach for user manual

[Peggy]

My user manuals have a combination of both tasks and screens.  Since I don't 
ever meet my audience, I want my manuals to meet the needs of both user 
types.  Some people are visual and want to see the screen while others do 
well with instructions.  I also use tables to give a quick overview of 
functionality of different elements of our software.

This works for me and the company I work for.

Peggy

----- Original Message ----- 
From: "Samir Sachdeva (STEAG)" <s.sachdeva at steagindia.in>
To: <techwr-l at lists.techwr-l.com>
Sent: Thursday, January 18, 2007 12:28 AM
Subject: Approach for user manual


Hi All,

Thanks for all your responses. They have helped me a lot. As far as I have 
understood, a task-based approach is more suitable for applications like 
Microsoft Word, where the tasks the user has to do can be described in their 
order of decreasing importance. On the other hand, a screen-based approach 
would be more suitable for web applications, where the user goes from one 
screen to the next in a logical sequence.

Any takes on this?

Samir Sachdeva
www.t-t-t-online.com



-----------------------------------------------
Steag Encotec (India) Pvt Ltd, New Delhi, India

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