40-hour weeks

[Chris Borokowski]

I've observed this in most places as well, at least for the
professions. If your job is to answer every phone call that comes in
and gives an answer, the figure might be altered, although often good
documentation can reduce those calls.

One thing about the modern office is that as people begin to feel
overburdened, they get more careless, and so they trade off immediate
efficiency for problems they create later. I've experienced days where
our "productivity" was high in terms of what we got out the door, but
because we didn't DIRTFT (do it right the first time) we were condemned
to several weeks of follow up, fixing the fixes, etc.

--- Richard Lewis <tech44writer at yahoo.com> wrote:

> Only about 20% of my time per week is productive - that includes
> analysis (i.e., learning). 

http://technical-writing.dionysius.com/
technical writing | consulting | development


       
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