FTBE

[Connie Giordano]

I think you missed Richard's point.

Seems to me that professional QA's role is no more "to find and fix errors" than a TW's is to "find and fix typos".  Your desire to expand the role of technical communications should not limit the ability of other professionals to contribute to product development.


Connie P. Giordano
The Right Words
Communications & Information Design
(704) 957-8450 (cell)

www.therightwords.com
"It's kind of fun to do the impossible."   - Walt Disney


>  -------Original Message-------
>  From: Chris Borokowski <athloi at yahoo.com>
>  Subject: Re: FTBE
>  Sent: 01 Jun '07 09:33
>  
>  I don't think any dismissal is going on. It's
>  role-related: QA is there is to find and fix errors,
>  but TWs as user advocates can have an effect on the
>  design of the software as a whole. There is a
>  difference, and it is role-related.
>  
>  --- "Combs, Richard" <richard.combs at Polycom.com>
>  wrote:
>  
>  > I find it interesting that the same people who
>  > object to a WTFM view of
>  > tech comm are quick to dismiss QA professionals as
>  > people who just FTBE
>  > (Fix The Blatant Errors).  
>  
>  
>  User Interface design blog
>  http://user-advocacy.blogspot.com/
>  Code::Design::UI::Consulting
>  http://www.dionysius.com/
>  
>  
>  
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