This too is technical communication

[Gene Kim-Eng]

This is a reasonable arguement for the proposition that there are
*companies* that are "not mature" and don't know how to employ
tech writers to produce documentation that is not "inefficient and
inconsisten," or *writers* who are "not mature" and don't know
how to produce it.  That's not the same thing as the entire field of
technical writing being "not mature."

The fact that many people employ poor processes and do a job
badly does not demonstrate that the methodologies to do the job
well do not exist.

Gene Kim-Eng


----- Original Message ----- 
From: "Troy Klukewich" <tklukewich at sbcglobal.net>
> Working for larger companies for some years now, what I've seen in all cases is that acquisitions of smaller companies include 
> documentation and infrastructure with remarkably inefficient and inconsistent processes going back many years. Once these 
> documentation architectures are brought up to scale with international markets included, they prove to be unecessarily expensive. 
> Though the content had been around for many years, the content infrastructure was hardly mature.