Help Authoring Tool for Vista Operating Environment

Char James-Tanny charjtf at gmail.com
Wed Oct 3 09:25:06 MDT 2007


Hi, Carolyn :-)

> I'm a Senior Technical Author who just assumed responsibilities for developing online help for Vista operating environments, including translation of the help in 16 languages (will go up to 25 based on Dell and HP requirements).
> We are having a hard time finding a help tool that handles translated help for double-byte characters (Japanese, Korean, Russian, Chinese Simplified, Chinese Traditional). I am located in the U.S. but work for a company in the UK. In the UK they are using a tool called TCToolbox. We are not sure it will handle all the translated information. Here in the U.S. I started using RoboHelp but it would not handle the double-byte character languages.

You have lots of choices. Adobe's RoboHelp 7 (the new version),
MadCap's Flare, ASC's Author-it, Innovasys' HelpStudio, EC Software's
Help & Manual, ComponentOne's Doc-To-Help, AGORA Software's Help
Generator, 4.ST's HelpServer, and Extreme Ease's HelpConsole all
support UNICODE. You'll just have to decide which methodology you
prefer...they're all different.

Char James-Tanny ~ JTF Associates, Inc. ~ http://www.helpstuff.com
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2006-2007 Microsoft Help MVP
Find a Help Authoring Tool at HAT-Matrix.com ~ http://hat-matrix.com
Co-author of "Managing Virtual Teams" ~ http://www.wordware.com/wiki
AuthorIT Certified Consultant, Development, and Training
STC Secretary, 2006-2008
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