Style guides for online help/writing

Stuart Burnfield slb at westnet.com.au
Mon Oct 22 20:07:53 MDT 2007


Letting Go of the Words
Writing Web Content that Works

Janice (Ginny) Redish, Redish & Associates, Inc.
Published 2007 / 365 pages
Soft cover : 978-0-12-369486

You can see the TOC and a couple of sample chapters at:
http://www.redish.net/writingfortheweb/

It's about writing web content in general, not specifically online docs, 
but it's well worth a read. It's certainly more recent than the Hackos 
book (1997).

I haven't read "Is the Help Helpful? How to Create Online Help That 
Meets Your Users' Needs" by Jean Hollis Weber, but it looks like it 
covers useful ground.

Stuart

 > Can someone point me to *recent* online style guides for
 > writing online help and online documentation?


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