Additions to Technical Communication Skills
Tim Mantyla
TimMantyla at nustep.com
Fri Oct 26 12:48:30 MDT 2007
Technical Communication Skills
From
http://www.techwr-l.com/articles/employment/technicalcommunicationskills
I was looking for this re: the person wondering about job requirements for
beginning tech writers...
I've added to these, feel free to keep adding & fine tuning.
Skill areas: Computer, Technical, Organization/Planning and Communication
General
· Graphics software packages
· Word processing software
· Online authoring software
Help authoring tools (HATs)
· Online editors
· Desktop publishing
· Project planning software
Specific Applications
· PC and Macintosh
· Configuring Windows 95, 2000, NT, XP, Vista
· Microsoft Word
· Help Workshop
· Adobe Acrobat
· Adobe FrameMaker
· Adobe PageMaker
· Adobe RoboHelp
· Doc-To-Help
· Help & Manual
· Madcap Flare
· Ventura
· UNIX
· Linux
· HTML, XHTML, SGML, XML and DITA
Content Management Systems (CMS)
· C++ code
· COBOL code
· Java
· Visual Basic
· 16-bit and 32-bit online help systems
Hard Skills
· Concise, audience-appropriate writing
· Minimalist writing
· Production, copy, and substantive editing
Proofreading & page markup
· Web page development
· Online help development
Soft Skills
· Creativity, imagination, visualization
Research
Listening
· Analyzing audiences
· Writing from point of view of user/reader
· Interviewing people (SMEs and others)
· Facilitating meetings
· Analyzing & managing a project/multiple projects
· Working productively as part of a team
· Working without direct supervision
· Meeting deadlines
· Understanding the product
· Analyzing, planning, prioritizing and organizing skills
· Familiarity with mediums such as user manuals, marketing
literature, technical illustrations, documentation, etc.
Tim Mantyla
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