Writing Corrective Actions for customers?

Ned Bedinger doc at edwordsmith.com
Sun Apr 20 20:48:06 MDT 2008


Keith Hood wrote:
> Acting in my unofficial capacity as career skeptic and
> corporate minefield victim...

For me, vigilance (suspicion, skepticism, whatever) begins to alert at 
any sign that the 'people' dimensions of work are being reduced to 
operational steps. I believe most outsourcing begins this way. If it can 
manufacture a fall guy too, I wouldn't be surprised.

In that same vein, I think I agree about drifting job descriptions as a 
bad sign, a cause for alertness. In my experience, it can be a symptom 
leading to more work for fewer people (but higher short-term profits). 
It always seems to go to far.

I wish the consultants selling it would get rich quick and retire before 
too many more once-decent workplaces convert to the sweatshop model. Too 
few people and too much work, feh.


I think Wikipedia has an article on Operations Research or Operations 
Analysis, if anyone needs a backgrounder. They probably don't mention 
any of the obvious stuff I've noted here.


Ned Bedinger
doc at edwordsmith.com



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