Ambiguous words and Phrases

[V Suresh]

Hi Twinners,

Let me bring up something for discussion on a lighter note as it is Friday.

I was wondering how you perceive the use of ambiguous words in some Business sectors.

An example that I can give you off hand is the use of the phrase “in principle.” 

This when used in a loan approval letter would sound like this:
Your loan for so-and-so amount has been approved in principle.

If you observe closely, it is really empty; devoid of any attributable meaning. It actually leaves a
customer helpless if they ever get into a hassle with the bank. If you ask me, the Banks by using
such ambiguous words can easily get away from any tight corners.

Isn’t there a need to give more clarity to a customer than that?? What do you say?

Rgds,
Suresh KV
Technical Writer
http://anovelself.blogspot.com