Difference between a Knowledge Base and a CMS?
SB
sylvia.braunstein at gmail.com
Wed Jan 16 12:19:28 MST 2008
What is the difference between a Knowledge Base and a Content Management
System, if any? Note that Linux support is important.
I am looking at a CMS (Alfresco - based on Documentum -
http://www.alfresco.com/ ) which was highly recommended to me and for which
I read a lot of positive feedback.
Somebody else in my company was talking about a Knowledge Base (Talisma:
http://www.talisma.com/tal_products/knowledgebase.aspx which is apparently a
software created in part by Salesforce which is already used in the company)
Is there a difference between KM and CMS? Can somebody tell me the
difference between the two or send me a pointer where I can compare
(provided that I am not comparing apples and oranges)?
Thank you very much,
Sylvia
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