Difference between a Knowledge Base and a CMS?

Gene Kim-Eng techwr at genek.com
Wed Jan 16 12:45:40 MST 2008


Generically speaking, a "knowledge base" (KB) is a
(hopefully) easily searchable information database,
while a "content management system" (CMS) is a
database that preserves and tracks versions of
information.  A knowledge base may or may not
preserve and track different versions of the
information it contains, and a CMS may or may
not provide an easy way to search the actual
content of stored information as opposed to just
filenames, document titles and/or numbers.  I've
yet to come across any system that does both
well.

The platform on which a KB or CMS runs is a
separate issue from its functions.

Gene Kim-Eng


----- Original Message ----- 
From: "SB" <sylvia.braunstein at gmail.com>
To: "TECHWR-L" <techwr-l at lists.techwr-l.com>
Sent: Wednesday, January 16, 2008 11:19 AM
Subject: Difference between a Knowledge Base and a CMS?


> What is the difference between a Knowledge Base and a Content 
> Management
> System, if any? Note that Linux support is important.



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