suggestions on how to "hide" UI-based topics in online Help TOC?
Donna Barbieri
deebeema at yahoo.com
Mon Mar 24 09:38:06 MDT 2008
Here is the situation - I am working as a contractor
at a company that had a Tech Writing intern (who is
related to someone in dev). This intern produced an
entire WebHelp system for the application. However,
the Help system is 100% UI specific. Topics such as
"using XYZ" really include information about what is
on a particular screen.
I have been tasked with creating "usable" Help for
first time users AND with keeping the existing Help
for a release in the next two weeks.
Since, apparently, this HAS to be there I'd like to
minimize it's impact on users. I am thinking of
introducing the task-based topics as one normally
would and then renaming all the existing topics and
including them in a logical hierarchy (oh, I didn't
mention the current TOC has two levels - which could
be bc there are no keywords and the index suxs - but I
digress yet again...)...anyway, so I want to create a
hierarchy so these topics aren't cluttering the TOC -
question is - what should these "topics" be called I
really want to steer away from "using XYZ Page" and
was thinking "XYZ Options" "XYZ Page" "About XYZ"? Any
suggestions?
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