STC is broken

[Michael West]

>  Given the situation that Beth describes, I'd bet that a large percentage
of
> professional techwriters would just do the job for which they were hired:
> 
> Fill in the blanks on the website in accord with the customer's
specifications plus all
> applicable rules of grammar and syntax. Then, the pro would deposit the
paycheck
> quickly and move on to the next gig.


In many cases that's all they'd be allowed to do. We can recommend, explain,
cajole; but in the end the guys who pay us have the final say in the scope
of work. This is especially true in short-term contracting situations. Where
we have more time to spend campaigning for usability, and we can produce
prototypes and examples, we have a better chance of being heard.

Mike West
Melbourne, Australia