STC is broken

[Gene Kim-Eng]

Whether the client just wants documentation that meets their current
requirements, templates, formats, etc., or a comprehensive reboot
and redesign is the sort of thing that needs to be defined at the front
end of the contract.  This is especially true if you charge different
rates for these alternative levels of work/rework.

Gene Kim-Eng


front end of a contract.
----- Original Message ----- 
From: "Michael West" <mbwest at bigpond.com>
> In many cases that's all they'd be allowed to do. We can recommend, explain,
> cajole; but in the end the guys who pay us have the final say in the scope
> of work. This is especially true in short-term contracting situations. Where
> we have more time to spend campaigning for usability, and we can produce
> prototypes and examples, we have a better chance of being heard.