Interesting Product Review

Subject: Interesting Product Review
From: Bill Hartzer <BHartzer -at- cha-systems -dot- com>
To: "'Techwr-l'" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 17 Apr 2000 09:54:59 -0500

Hi,

I just read this "software product review" recently published
in a well-known publication which shall remain nameless. No wonder
no one reads the manuals work so hard to create!
The "media" is encouraging it!

What can we do, as Technical Writers, to encourage that our users read
the manuals we create? Is it just a helpless situation? Or is it really
a "nice test of the software" to "not have to Read The Manual"?

Software Product Review:

04. BUSINESS CARD DESIGNER PLUS. I'll admit it. I'm inherently
lazy when it comes to users manuals and when I see nearly 50 pages of
instructions I get squeamish. The test of nice software, I think, is
how easily it performs when some of us don't read the manual. So,
Business Card Designer Plus got high marks from me as I
cranked out a set of spiffy business cards in less than five minutes
just from the screen prompts. It's hard to imagine what I could do if
I took the time to RTM. Try it free at http://www.camdevelopment.com/
or buy it for $24.95.




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