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Subject:Re: The Quick and the Bad From:edunn -at- transport -dot- bombardier -dot- com To:Win Day <winday -at- home -dot- com>, TECHWR-L -at- lists -dot- raycomm -dot- com Date:Fri, 28 Apr 2000 08:34:54 -0400
A very common saying is "Fast, Good, Cheap. Pick Two."
Attaining any combination of two is possible at the expense of the third.
The problems arise because most managers want all three and will happily promise
clients all three when they ask.
Eric L. Dunn
PS: The Lotus Notes server here crashed. All email in and out of my account this
week can be considered lost. If you responded to my last post (if it got out),
please do not be offended if I do not respond (as I probably never received
anything).
..
But I will never forget the graphic that somebody sketched on the white
board at one point:
Picture an equilateral triangle. This is the Quality triangle. On the
points, write "Fastest", "Best", "Cheapest".
Where in the triangle does your current project fall? Where in the
triangle does your client/customer WANT it to fall?
Quality is when your location in that triangle matches your client's
expectations.
