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1. Get buy-in from management. Let them know that in order for you to do
your job, you need a few hours of the engineers' time. They have to make
sure that they are freed up enough to make talking to you one of their job
priorities.
2. Schedule short meetings with the engineers. Be prepared so you don't take
more of their time than you need.
3. Bribe with chocolate.
4. Send reminders of due dates for their edits, etc.
5. Be helpful to them-- for instance, you can write out a few nice little
methodologies for them on their internal processes, offer to take notes in
their meetings (this is actually far more helpful to you but you can spin it
so it looks like you're being selfless).
Hope these suggestions help.
Justin Cascio
Pro-Logic & Adjustable Choke
Outsource Documentation and Online Help
Phone: (727) 217-9496
Fax: (801) 217-1117
justin -at- plandac -dot- com <mailto:justin -at- plandac -dot- com> http://www.plandac.com
