RE: winhelp or html help?

Subject: RE: winhelp or html help?
From: "David Knopf" <david -at- knopf -dot- com>
To: "Giordano, Connie" <Connie -dot- Giordano -at- FMR -dot- COM>, "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 15 Jun 2000 08:20:29 -0700

Giordano, Connie wrote:

| Is your application residing on a server or on the workstation?
| The reason
| I ask is that if it's residing on the server, you cannot use .chm
| files--everytime a user accesses help, they will get a "do you want to
| download" dialog.

Almost, but not quite. This is true only for an application that is run
through a browser and resides on a Web server. IOW, an http: link to a CHM
file will produce this dialog. However, if the application is installed and
run from a LAN server (as opposed to a Web server), this is not a problem at
all.


| However, if it's on the server, you can generate a Webhelp output
| directory,
| and you won't have to worry about what DLL or OCX files the
| workstation has.

True enough, if you're using RoboHELP. Instead of worrying about DLLs and
OCXs, you can worry about browser differences, conflicts between CSS
implementations in various versions of IE and Netscape, and so forth. Even
with WebHelp, there's no free lunch!

HTH ...

David Knopf
Knopf Online
Tel: 415.550.8367
E-mail: mailto:david -at- knopf -dot- com
Web: http://www.knopf.com

Certified RoboHELP Instructor & Consultant
RoboHELP Community Advisory Board
WebWorks Publisher Certified Trainer






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