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Subject:Re: (no subject) From:Wrdfinesse -at- aol -dot- com To:Kathy10th -at- aol -dot- com, techwr-l -at- lists -dot- raycomm -dot- com Date:Tue, 25 Jul 2000 17:36:00 EDT
Kathy Kurth asks about using acronyms in online
documents.
I have one suggestion which I've used very successfully.
Create a popup topic that defines your acronym (the
example you used was CSC for customer service coordinator).
When you use the acronym, link it to the popup.
