RE: Acrobat ColorSpace Error

Subject: RE: Acrobat ColorSpace Error
From: Dave Neufeld <Dave_Neufeld -at- spectrumsignal -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 14 Nov 2000 12:52:32 -0800


> Some of you may be familiar with the following error message
> that occurs in
> Acrobat Reader: "Could not find the ColorSpace named 'CS9'."
>
> It is my understanding that this error sometimes occurs when
> a PDF generated
> in Acrobat 4 is viewed with Acrobat Reader 3 or older.
>
> Here's some additional issues, though. I have generated PDF
> files from two
> different machines, both of which are running Acrobat 4. The
> ColorSpace
> error occurs only when viewing the PDFs on SCO Unix boxes,
> and only when the
> PDFs are generated from one specific machine and not the
> other. Since both
> machines on which I generate PDFs are running version 4, I'm
> wondering if
> there is something in the individual Distiller settings that
> might also play
> into this error.
>
> Have any of you encountered this ColorSpace error, and, if
> so, under what
> conditions?Our printer vendor has encountered a similar ColorSpace Error
when RIPing our PDFs on their Minolta Micropress Cluster Printing System.
The error only happened on PDFs generated by Adobe's PDFMaker (Acrobat 4.05
for Windows) utility under MSWord. The problem disappeared when the doc was
printed directly to Distiller. But the PDFs had no bookmark navigation,
which is needed for these type of docs. In other words, something the
PDFMaker did was screwing the PDFs up for his system.

Minolta analyzed the offending PDFs and was able to duplicate the problem.
They also solved it by upgrading the RIP software. Unfortunately, the
software upgrade cost is out of the planned budget for my printer vendor, so
he hasn't upgraded yet. He currently has to print the PDFs on a LaserWriter
and then copy them on his conventional Xerox machine, which obviously is not
the ideal situation.

The PDFs print fine on our office HP and the vendor's LaserWriter, but not
on the Minolta. Still waiting for the fix.

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