TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
John Bell must describe several software products designated as
<<..."servers". These products are meant to be installed on computers
designated as servers. Thus in my install instructions I have to write such
nonsense as "load the <product name> server on a server"... I tried to use
the terms "server software" and "computer" to distinguish between the two
entities. Both the product management folks and the engineers resisted
this.>>
I'd vote with your solution as my first cut at the problem, but since they
powers that be don't like it, additional thought is required. To me,
defining the type of server may actually be attacking the wrong problem: the
real problem is likely that you really don't need to keep belaboring the
point that the software is a server. Once you've defined this (to provide
context for the reader), simply refer to the software by its own name
thereafter. (That ought to keep the marketing geeks happy.) Nobody refers to
"the Word 97 text processing and formatting and mangling software", we just
say "that damned Word". <g> The same logic applies to servers, including
assumptions about their likely spiritual status.
"When ideas fail, words come in very handy."--Goethe
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Develop HTML-based Help with Macromedia Dreamweaver! (STC Discount.)
**NEW DATE/LOCATION!** January 16-17, 2001, New York, NY. http://www.weisner.com/training/dreamweaver_help.htm or 800-646-9989.
Sponsored by SOLUTIONS, Conferences and Seminars for Communicators
Publications Management Clinic, TECH*COMM 2001 Conference, and more http://www.SolutionsEvents.com or 800-448-4230
---
You are currently subscribed to techwr-l as: archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit http://www.raycomm.com/techwhirl/ for more resources and info.