RE: Expert Systems and Modeling survey

["John Locke" <mail -at- freelock -dot- com>]

Last week I polled the list about expert systems, and to my surprise, only
got two responses, one providing a URL to a company using techniques related
to expert system development, and the other asking about the state of the
technology and whether a specific problem could be addressed by one.

I learned about them initially by being hired into a technical writing
position that turned out to be more of a knowledge engineering position.
With my affinity for problem solving, I found it quite fun to have to
analyze and model problems, in addition to writing about them. So I'm now
trying to learn how widespread this is in the computer industry. Most of the
recruiters I've spoken with recently don't have any idea what a knowledge
engineer is.

I've done a fair bit of research, and posted some of my findings at
http://www.freelock.com/technical/expert.asp, as well as on the home page. I
welcome your comments!

Thanks,
John Locke
http://www.freelock.com


I wrote:
> I'm looking for examples of expert systems that are currently implemented
> and working. From research, I've found about 30 different expert system
> shells that provide a framework for building an actual expert system. The
> knowledge engineer analyzes the problem, creates a model, and
> implements it
> in the expert system.
>
> How many of you do this? If you have been exposed to these types of
> technology, I'd appreciate it if you could take a few moments and send me
> your feedback. I'll be happy to compile the results, if anyone's
> interested.
>
> Questions:
>
> What problems are you using expert systems to address?
>
>
> What type(s) of expert system does your company use? What vendor?
>
>
> As a technical writer, what is your role in creating knowledge
> bases/models
> for the expert system?
>
>
> How effective is the expert system in your company? Has it been worth
> implementing? Would you recommend it for other companies?
>
>


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