RE: Html vs. Pdf

[jennifer -at- metaware -dot- com]

"Glenn Maxey" <glenn -dot- maxey -at- voyanttech -dot- com> wrote:
>> Here's 2 cents for this thread.
>>
>> I don't think it should really be an issue of one or the other,
>> HTML or PDF. You should do both. With today's tools, there's no
>> reason not to...

Wellllll,

We did both for a while and expended a lot of effort and time
maintaining parallel structures so we could produce both nice HTML
and nice PDF (because what works very well for one format sometimes
is horrid for the other -- an alternative would have been to
optimize for one at the expense of the other).  We breathed a big
sigh of relief when we discontinued HTML documentation.

We've had a positive response from customers to the PDF, and no
complaints (though I suspect there are some quiet ones out there
who are mourning the loss of HTML).  I think the good response is
primarily because PDF has such good searching & printing
capabilities -- something customers consistently hammered us for
when we did only HTML.

MTC, YMMV...

- Jennifer Banks



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