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> I had to answer "other/none of the above" and judging by the high
percentage
> of responses in this category, I think the question shows a bias
toward
> software products. It appears that a significant percentage of
respondents
> don't work in areas where being a product user is required...
By and large, I have to agree.
I think the bias is towards technical writers who are documenting some
kind of product--whether it be software or machine tools or consumer
electronics or what have you.
When I read the question and the responses, "other / none of the
above" was the only one that made sense in the context of my current
project.
When you are documenting work procedures and business
processes--describing how people do certain tasks and jobs--product
end user is kind of meaningless.
I suppose, at the end of the day, I might become marginally competent
in doing the jobs I'm documenting, and have a better understanding of
the business the client company operates in (utility billing).
But you're right. End user doesn't really apply.
--
John Fleming
Technical Writer
Edmonton, Alberta
email: johnf -at- ecn -dot- ab -dot- ca
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