Writing tasks for online help. Specific vs. General

Subject: Writing tasks for online help. Specific vs. General
From: "D.R. Smith" <daleindex -at- hotmail -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 06 Aug 2001 12:07:37 -0400

Is it better to write a general category with information included (less topics in the project) or better to have many topics with short, specific information.

For example, if I am writing help for teacher software, do I want a category titled "Editing student information" that includes changing address, phone number, family info, etc. Or do I want many topics that are specific? For example, "Change students address," and "Change student's phone number" as topics. 15- 20 short topics versus one or two longer ones.

D.R. Smith

"You miss 100% of the shots you never take"

-Wayne Gretzky -

_________________________________________________________________
Get your FREE download of MSN Explorer at http://explorer.msn.com/intl.asp


^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

*** Deva(tm) Tools for Dreamweaver and Deva(tm) Search ***
Build Contents, Indexes, and Search for Web Sites and Help Systems
Available now at http://www.devahelp.com or info -at- devahelp -dot- com

A landmark hotel, one of America's most beautiful cities, and three and a half days of immersion in the state of the art:
IPCC 01, Oct. 24-27 in Santa Fe. http://ieeepcs.org/2001/

---
You are currently subscribed to techwr-l as: archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit http://www.raycomm.com/techwhirl/ for more resources and info.


Follow-Ups:

Previous by Author: Contract work
Next by Author: Content Plan
Previous by Thread: SET TECHWR-L MAIL
Next by Thread: Re: Writing tasks for online help. Specific vs. General


What this post helpful? Share it with friends and colleagues:


Sponsored Ads