Help -- PaintShopPro files cannot be opened!

Subject: Help -- PaintShopPro files cannot be opened!
From: Philomena Hoopes <Phila -at- VIPS -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 27 Sep 2001 10:53:19 -0400

Hello, all - I'm hoping that you may have some insights into the bizarreness
I have encountered.

After capturing a series of screenshots in Jasc PSP 5.01 and saving them as
.GIF files, I tried to re-enter the files and print them for reference. I
was startled to receive the message that they were empty or could not be
opened. Their size, also, was odd for GIF files, averaging 47 to 52 KB.

I repeated my usual process for creating them (ALT-PrtScr, open Painshop,
paste as new image, save) and obtained the same result when I closed the
file: suddenly it was empty and could not be reopened. File size was 47 KB.

Has anyone ever encountered this, and can you suggest any clues offline?

Many thanks!
Phila Hoopes
Technical Writer
VIPS, Inc.
One West Pennsylvania Ave
Towson, MD 21204
(410) 832-8330 ext 8845

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