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> What do you, a technical writer, USUALLY do when you
> find UI errors in software you are documenting?
>
> * Fix the errors yourself
> * Report the errors informally
> * Report the errors to management
> * Document the errors as they stand
> * Do nothing and see if they are fixed later
> * File a bug against the software
> * Other/none of the above
>
> (UI = User Interface)
First, I sincerely hope that we all already knew what
a UI is. If not, study up Poindexter!
I said "file a bug" only because that is what I am
required to do. If I wasn't required to file a bug, I
might fix it if I could, or report it informally.
Management has better things to do than worry about UI
flaws - they would just hand the task back to the
developer anyway. I might make them aware that I told
the developer about one, but I wouldn't charge the
manager with the task of repeating my words to someone
else unless, of course, I had to. Do nothing or
document them as is... do we do this? Really? What's
the point? I understand that sometimes there's a need
to document a bug in the 11th hour to make users
aware, but in general? No way! Get the damn thing fixed!
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