TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
response1: Firmware ... is code that is burned or loaded into more
permanent memory
response2: "Firmware" is usually a combination of hardware and software.
My response: "Firmware" is jargon--don't use this word except in very
limited internal-to-your-firm communication. Personally, I have no idea
what this word means and see no reason to learn it and would resent
instructions containing it. The customer is always right.
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