Re: New TECHWR-L Poll Question

Subject: Re: New TECHWR-L Poll Question
From: CHRISTINE ANAMEIER <CANAMEIE -at- email -dot- usps -dot- gov>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 28 Nov 2001 13:38:25 -0500


C'mon, guys, cut Fred some slack. He answered the question from his
own perspective as a tech writer who documents software. (Whaddya
want, a disclaimer? "Rant may not apply to hardware documentation.")

As a software docs person myself, I nodded when I read his post. One
of my pet peeves is having to insert a bunch of "CAUTION: ALLIGATOR
PIT" warnings and ask thousands of users to change their behavior just
because one or two developers were too lazy to fence off the alligator
pit. (Dangerous hardware, of course, is a different story. I recognize
that some things cannot be made completely safe and idiot-proof.)

FWIW, if warnings are necessary, I try to put them where they're
impossible to avoid, and I do not embed them in the text (i.e., within
the paragraph) of a procedure or description.

Christine




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