Re: certification reading material - nonsummary
"Jane Carnall" wrote:
>I'd like to include some reading material on the importance
of quality/of doing things right. Mobile phone services are a fairly young
area, and I don't know of any books/websites that deal specifically with the
importance of quality control *in* this area so what I'm looking for is
something more generic but readable advising on the importance of quality
processes in an intelligently convincing manner.<
Any recommendations? <
~~~~~~~~~~~~~~~~~~
Frances Wirth
whiz-ID Instructional Design
Tel: 919-552-1669
wirth -at- peoplepc -dot- com
~~~~~~~~~~~~~~~~~~
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