Re: How to look good in your customer's eyes

Subject: Re: How to look good in your customer's eyes
From: "Michael Feimster" <feim68 -at- bellsouth -dot- net>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 27 Mar 2002 19:38:26 -0500


This may sound cynical, but underpromise and overdeliver. In other words,
set low expectations that can easily be met, or surpassed.

Mike Feimster
Information Design & Development
Computer Dimensions, Inc.


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Follow-Ups:

References:
How to look good in your customer's eyes: From: John Posada

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