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Subject:Re: How to look good in your customer's eyes From:Joanne Grey <j_grey -at- writeangles -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Wed, 27 Mar 2002 16:54:58 -0800
Michael Feimster wrote:
> This may sound cynical, but underpromise and overdeliver. In other words,
> set low expectations that can easily be met, or surpassed.
Yes, it does sound cynical. But sometimes it's absolutely the right
thing to do.
Out of curiosity, how do you know exactly how much underpromising to
do? What clues do you get from the client (or manager) that let you
know when you are underpromising too much and thereby jeopardizing
your shot at the gig?
Never grow a wishbone, daughter, where your backbone ought to be.
-Clementine Paddelford
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