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Subject:Re: How to look good in your customer's eyes From:<gdwarner -at- mindspring -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Thu, 28 Mar 2002 05:28:09 -0500
>
> This may sound cynical, but underpromise
and overdeliver. In other words,
> set low expectations that can easily be met,
or surpassed.
Sounds good, but then again, your customer
may doubt your abilities before you start --
simply because of the underpromise. :o)
--gdw
>
> Mike Feimster
> Information Design & Development
> Computer Dimensions, Inc.
"You can't win, you can't even break even, and
you can't get out of the game."
--Excerpt from "Entropy for Dummies"
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