Quick start guide: electronic or paper?

Subject: Quick start guide: electronic or paper?
From: "Ruby Isaacs" <ruby -at- quendi -dot- ca>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 8 Apr 2002 15:41:58 -0400


For a Web-based application, would you publish a quick start guide as the electronic home page or on paper?

As the technical editor, for this small contract, my deliverables are an approximately 150-page user guide and a quick start guide.

The over-worked programmer has posted general steps on the home page. When I expand the procedures and test them, I need to print the page to continue past the second step in most of the procedures. However, it is convenient to know that a user can quickly access the home page instead of searching for a quick start guide which is only on paper.

Of course, the GUI is continually changes so I think the programmer will re-write the procedures as he updates the GUI.

Please advise.

Thanks.
Ruby Isaacs
www.quendi.ca



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