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Re: wording for training materials

Subject: Re: wording for training materials
From: "Karen E. Black" <kblack_text -at- hotmail -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 17 Oct 2002 12:33:15 -0400


I am working with trainers (not writers) right now, helping them to format, chunk, and fill in missing information. I change "the operator" to "you" (and all the verb agreements therein) in their docs, and because they are both smaller than me, they agree happily.

From: "Writer Whirler" <a_whirler -at- hotmail -dot- com>
Please help me settle a difference of opinion. The opposing opinion in our group says it should have been changed because the editor (who is also the manager) has final say in matters of style, but also because "you" is just as understandable (perhaps even more so....less words to read, less awkward construction...), and because the trainers presenting most likely are saying "you can now do this...." rather than "the user can now do this...."


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