Re: Ideas for conference presentation?

[Steven Brown <stevenabrown -at- yahoo -dot- com>]

Hi Evelyn,

Assuming you have documentation or an online help
system that you want to promote, I'd use the
opportunity to show your clients what's available. I
believe that many people don't use online help simply
because no one has taken the time to introduce them to
it. Similarly, tell them how to give you feedback on
the doc or help content.

And your idea to learn more about them and their needs
is a good one. I'd be particularly interested in how
they get answers to questions and how they access
information.

Steven Brown
Technical Writer


__________________________________________________
Do you Yahoo!?
Yahoo! Shopping - Send Flowers for Valentine's Day
http://shopping.yahoo.com

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
 
Buy or upgrade to RoboHelp X3 today and receive the WebHelp
Merge Module for FREE ($299 value). RoboHelp X3's all-new
features include conditional text, completely re-engineered
printed documentation output, Context-sensitive Help Toolkit,
single-source layouts, and more!
Order online today at http://www.ehelp.com/techwr-l


---
You are currently subscribed to techwr-l as:
archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot-  Visit
http://www.raycomm.com/techwhirl/ for more resources and info.