Re: How does Microsoft create the help files for Microsoft Word?
I have a client that seems to think that there is a software package out there that creates help files like the one for Microsoft Word.
No. Microsoft does not use RoboHelp to produce the online Help for Microsoft Word or the other MS Office applications. They create HTML files--sometimes using HTML editors, sometimes using automated processes--combine them with proprietary extensions such as the Answer Wizard, and compile the CHMs using the MS HTML Help Workshop. RoboHelp is not involved.
David Knopf ~ Knopf Online ~ San Francisco
mailto:david -at- knopf -dot- com ~ http://www.knopf.com
Consulting & Training for Technical Communicators
FrameMaker ~ WebWorks ~ Structured Authoring ~ XML
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Moderator, HATT & wwp-users
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